STRATEGIES TO POSITION THE USER INTERFACE AS A GATEWAY TO GENERATE REVENUE AND IMPROVE THE USER EXPERIENCE
Registration and Coffee
08.00
Conference Welcome and Speed Networking
08.30
Your opportunity to get to know your peers before the start of the conference, set in a relaxed and informal atmosphere
Barbara Ballard, President and Founder, Little Springs Design
KEYNOTE: DELIVERING AN INTUITIVE USER EXPERIENCE
Deliver an Intuitive User Experience Across Multiple Mobile Platforms
08.45
The basic tenants of small screen mobile design still apply, no matter how advanced the phone... it still always with you and always in your pocket
Creating a framework requires building products to test them out - creating intuitive frameworks that scale to different device and OS profiles, like Android, iPhone, Nokia and Blackberry
The tough questions that come up when deciding to go Web App, Native App or Both!
Leland Rechis, User Experience Designer, Google, USA
Effectively Targeting the Customer and Delighting Them with Intuitive UIs
09.10
The role of user experience in Vodafone product development and marketing
The importance of tapping into customers' latent needs and desires for products and services as well as their stated needs, while taking future trends and influences into account
The challenge of applying customer insights in the development of new products and services across a complex mix of technologies, responsibilities and interests
Michael von Roeder, Global Head of User Experience, Vodafone, Germany
Mobile Persuasion Design Principles
09.35
Focus on the unique characteristics of Mobile
Think "always with you", not just "on the o"
Build and reinforce common ground and identity
Enable access to what's essential, not just browsing
Consider what emerging markets can teach us about the fundamentals of mobility
Mirjana Spasojevic, Senior Principal Scientist, Head User Interfaces Team, Nokia Mobile Phones, USA
Networking Coffee Break and Exhibition Visit
10.00
STRATEGIES TO GAIN INSIGHT OF THE USER EXPERIENCE ANDWHAT THE USER IS DOING
Get an Insight into Your Customers’ Wireless Experience -Addressing User Profiling and Expectations
10.30
Addressing the end users current and future needs
Different types of user experience scenario and how they can be met
User analytics - monitoring what the user is doing and creating a "relevant" user experience
To be confirmed - see www.informatm.com/userexperience for updates
Incorporating the Heart and Mind of the User in the Design of Mobile Handsets
10.55
How to design the user needs into the industrial design of handsets
Creating the pull in demand for services, content and well designed handsets
Fully understanding what it means to put the user first
Abhi Naha, Chief Sales & Marketing Officer, Idem, UK
Why is the iPhone regarded as a Superior Device by the Consumers?
11.20
Is the iphone opening doors to new and very different kind applications?
What will be the consequences?
Is the iphone accelerating the market
Scott Weiss, Executive Director - EMEA, Human Factors International Ltd, UK
How can the Elusive "User Experience" be Achieved? What Exactly Does the User Want From Their Phone?
11.45
What is a good user experience?
Dissecting the user experience into "mini-experiences" that achieve the users experience at that time
Building more complex experiences once comfort with the current experience has been established
What does the user want - colour, the touch screen, the browser, the brand?
Ian Curson, Principal User Experience Manager, Vodafone, UK
Mark Rolston, SVP Creative, Frog Design, USA
Matthew Menz, Head of Interaction, Motorola, UK
Ana Bravo, Lead Specialist, Handset Customisation and Usability, Telefonica, Spain
Markus Grupp, Handset User Experience Design Manager, TELUS, Canada
Mukarram Patrawla, Technology Strategy, Bell Mobility, Canada
Networking Lunch and Exhibition Visit
12.30
THE IMPORTANCE OF STYLE, FASHION AND BRAND IN THE USER EXPERIENCE
Extending the O2 Brand onto a Handset- The O2 Cocoon Story
13.30
Differentiation in a competitive market
Turning insight into design
Pushing for a good end -to-end mobile phone experience
Markus Hohl, Head of Design, Own Branded Solutions, O2, UK
The Importance of Fashion, Styling and Brand in the Consumer Market
14.00
How to differentiate the mobile leading to added value and premium price
Enabling an effective marriage between fashion, style and technology
How to incorporate the UI with handset styling
Addressing the challenges which fashion and styling presents to existing handset vendors
Addressing the opportunities which handset styling presents for pure fashion brands to enter the handset market
Saverio Romeo, Research Analyst, Frost & Sullivan, UK
Gus Desbarats, Chairman, The Alloy, UK
Andrew Swartz, User Experience Expert, Serco Usability Services, UK
David Marshall, VP of Corporate Design, Plantronics, UK
DESIGNING AND DELIVERING INNOVATIVE SERVICES TO DELIGHT THE USER
What Categories of Innovative Services Deliver a Good User Experience?
14.30
Next mobile revolution
The impact of IP
Application vs access
Future applications
Importance of interoperability
Bernd Hoogkamp, Head of Global Mobile Community, TeliaSonera, Belgium
Networking Afternoon Tea Break & Exhibition Visit
15.00
Delivering the Optimal Mobile Video and TV Experience to the User
15.30
Comparison of the interactivity of linear (DVB-H and streaming) and nonlinear (3G on-demand and download)
How to deliver a network agnostic and service operator branded Electronic Service Guide (ESG) - a hybrid solution to serving mobile media services
An insight into local mobile media services and ubiquitous mobile media
Jonas Kronlund, Technology Manager, Research Cooperation, Elisa, Finland
Launching Innovative Web 2.0 Services
16.00
Discussing the innovative services
How well are these services supported by the device
How can they be suited to a good user experience?
Robert Lattuada, Head of Portfolio Selection, T-Mobile, UK
EFFECTIVELY REACHING THE NEXT GENERATION OF CONSUMERS BY ENABLING USER-GENERATED AND TARGETED CONTENT
Internet Portal and Service Provider: Delivering the Best Mobile Internet User Experience by Effectively Targeting the Right Content and Services to the Right Customer
16.30
Mobile Internet -The barriers and triggers
A consumer centric approach to the mobile internet
Example Case Studies - eg Yahoo’s mobile search product onesearch, Yahoo’s mobile widget platform Yahoo Go and Yahoo’s Mobile Portal
Alex Romero, Business Development Manager, Yahoo!, UK
Content Provider: Using the Device as an Enabler for Socially Networked and User Generated Content
17.00
The visual ringtone as a mechanism for mobile content stimulus and consumption.
Leveraging social network content to ringtones
Mobile Content 2.0 - Creating visual ringtones from diverse sources
Visual ringtone sharing
Visual ringtones channels
Haim Cohen-Mintz, VP, Europe and Carrier Relationships, Vringo, UK
THE DESIGN PROCESS OF THE UI - HOWTO BUILD A USER FRIENDLY INTUITIVE PRODUCT
Networking Coffee Break & Exhibition Visit
08.30
Chairs’ Welcome and Introduction
09.00
Andreas Constantinou, Research Director, VisionMobile
KEYNOTE: BUILDING THE USER EXPERIENCE
Delivering A Great User Experience with the Smartphone
09.10
The user experience of the smartphone
Tailoring winning propositions for consumers and professionals
Philip Blair, Product Director, HTC Europe, UK
Handset Usability: Out With The Old, In With The New
09.35
Is any this stuff going to work, and who makes money out of it? A review of the convergence value-chain to assess where the largest opportunities lie?
Smartphone cost breakdown - how much does a great web experience really cost?
Who really understands how to build customer loyalty? Who has scale and can build solid links between device software platforms, third party application developers and data services?
The Wish List: five things the industry must change to realise success here
Richard Kramer, Managing Director, Arete Research, UK
Brett Simpson, Director, Arete Research, UK
The Experiences of 3 Group Introducing Different Versions of Skype on Mobile
10.00
Features
The Skype User Interface
Design and Test
User feedback and iterative development
Carl Taylor, Director of Applications and Services, Global Technology Strategy, HutchisonWhampoa Europe, UK
Networking Coffee Break and Exhibition Visit
10.25
INVESTIGATING THE DIFFERING UI INPUT AND OUTPUT TECHNOLOGIES
Delivering Innovations in Input Methods
11.00
How to make handset user experience more compelling
Easy-to-use solutions to increase productivity and delivery of information
William Clement, EMEA Mobile Marketing Head, Nuance Communications
3D, and Other New Trends, With a Purpose - Not just for the Sake of It
11.25
How will 3D improve the user experience
Mobile interaction using haptics
Effectively differentiating between what just looks nice and what is useful
Examining current handset evolution and the benefits they will bring
Fredrik Ademar, CTO, The Astonishing Tribe, Sweden
Gestural Interfaces - Delivering a User Friendly Gesture Based Interface
11.50
Developing gesture based interfaces to deliver a good user experience
Effectively working with operators, developers and mobile device manufacturers
Francis MacDougall, Founder and CTO, GestureTek, USA
Touch and Proximity Sensing - An Innovative Way for Users to Interact with their Device
12.15
Delivering touch, proximity and gestural solutions to enhance the user experience
John Feland, Human Interface Architect, Synaptics, USA
More Than The Sum Of The Parts: Combining UI Technologies for a Superior User Experience
12.40
Using platform technologies (such as haptics) broadly and consistently throughout UI features and applications
Choosing UI capabilities to align with the operator brand experience
How UI technologies and multisensory interfaces can be combined technically, aesthetically, ergonomically
The roles of technology providers, handset OEMs, and wireless operators in optimizing the user experience
Guiding principles for combining I/O technologies and capabilities
David Lock, VP Europe, Vuzix
Terence Warmbier, Director of Business Development, Europe, Immersion Corporation
Networking Lunch Break and Exhibition Visit
13.10
THE EVOLVING LANDSCAPE OF UI TECHNOLOGY - DESIGNING AND DEVELOPING MOBILE PHONES FOR THE USER EXPERIENCE
Latest Developments in UI
14.05
A Representative, SanDisk
Organisation Insight: Case Study BONDI Mobile Web Initiative
14.30
Providing consistent and secure web services across multiple platforms, devices and operators
Tim Haysom, CMO, OMTP
Mobile Developer Ecosystem View - Creating Consumer Centric User Experiences
14.50
Status of mobile applications today with respect to User Experience
Making the right application user experiences for a device or class of devices
What and what not to do while writing mobile applications
Creating the best in class consumer experience by applications
Asokan Thiyagarajan, Technology Evangelist, Motorola, USA
LWUIT: Build Compelling Cross-Platform User Interfaces Today
15.15
Creating rich UIs that span mobile and embedded platforms using the Lightweight UI toolkit
The complexity of building compelling cross-platform user interfaces
The open source Lightweight UI Toolkit project: Making rich UIs happen
Building a sample application with LWUIT
Terrence Barr, Senior Technologist and Embassador, Java Mobile & Embedded Community, SUN Microsystems, UK
Simplifying the Application Framework - Less is More : The Advent of the Simple Phone
15.40
Case study : The MMS
Simplification through multimodality
Simplification through LBS
Is there a limit to the number of features a cell phone can offer?
Adrien Pitrat, Usability Expert, Bouygues Telecom, France
Networking Afternoon Tea Break & Exhibition Visit
16.05
Creating Mobile Platforms with Considerations of Experience, Functionality and Usability from Concept to Service
16.25
How to generate revenue and excite the consumer in a world with multiple software platforms
How can operators, developers and mobile device manufacturers w0ork together to deliver what the customer wants?
Kristi Crum, Director of Data Products, Alltel, USA
Organisation Update: Enhancing the User Experience with Mobile Device Management
16.50
Current Issues Facing the Industry
Current Specifications from OMA DM
OMA DM Pipeline
Senior Representative, OMA
How to Build a User Friendly "Intuitive" Consumer Product?
17.15
What does it mean to build a friendly UI and how can this be done?
How do muscle memory, mental models, spatial relations and schemata play a role in user interface design?
What is the psychology behind the differing UI
What are the Input and output methods and ergonomic considerations
What are the application development considerations?
What are the hardware considerations?
Alan Duric, CTO, Telio, Norway
Asokan Thiyagarajan, Technology Evangelist, Motorola, USA