Informa Telecoms & Media Shop - Mobile IP Service Strategies
 

Mobile IP Service Strategies

Translating Mobile IP Technology Into Profitable Commercial Opportunities

13-15 November 2007, Kingsway Hall Hotel, London

Main Agenda

Day One Tuesday 13th November 2007

Registration and Refreshments

08:40

Welcome Introduction and Speed Networking
Speed Networking: An opportunity to get to know your peers before the start of the conference

09:10

Opening remarks from the chair

09:15
  • Kevin Carter, Managing Director, Profundus Consulting

Driving Mobile IP Service Innovation & Development

Determining your position in the value chain for different mobile IP services

09:30
  • Evaluating the short and long term impact value chain positioning will have on:
    • customer ownership
    • service revenues
    • customer QoE
  • Examining the revenue opportunities at different points in the value chain for delivering mobile IP services
  • Comparing the pros and cons of partnering, using white box solutions and in-house development for delivering key mobile IP services
  • Assessing competitive threats in the market and determining your criteria for forming partnerships to drive forward specifi c services
  • Brian Seligmann, Senior Manager - Data Bearers, MTN – Innovation Centre

Developing cross industry partnerships to shape and drive your mobile IP strategy

10:00
  • Examining the mobile IP service value chain and determining the future strategic positioning of operators
  • Assessing the threat that Internet and media companies pose to operators and determining whether to partner or compete to protect mobile IP revenue streams
  • Determining the optimum number of partnerships to form to develop, manage and deliver different services
  • Determining what you want to achieve from different partnerships and negotiating revenue sharing agreements
  • Assessing the value of exclusive partnerships and assessing whether this strategy is fi nancially viable
  • Matthias Fischer, Technology Manager Web & Media, Vodafone Group R&D Germany
  • Brian Seligmann, Senior Manager : Data Bearers, MTN – Innovation Centre
  • John Spear, Director, SMT Consulting

Morning refreshments and networking

10.30

Assessing the key technical, commercial and fianancial considerations when developing your IM strategy

11:00
  • Examining different mobile IM business models and determining which type of services you plan to offer based on:
    • cost of implementation
    • scalability
    • service appeal
    • interoperability
  • Assessing the pros and cons of partnering with Internet based IM providers and allowing users to access their existing IM services
  • Examining developments towards overcoming commercial interoperability barriers for mobile IM:
    • developing an initial service which can work well in the current environment
  • Andy Pearson, Director of Product Strategy, OZ

Exploiting Blended Mobile IP Opportunities

Identifying key interoperability issues in the IMS service architecture and creating services from multi vendor infrastructure

11:30
  • Reviewing the IMS ecosystem and assessing which capabilities make up the IMS service layer
  • Analysing results from TNO’s IMS survey which identifies key interoperability concerns in the IMS ecosystem
  • Evaluating to what extent operators can provide IMS services with a multi-vendor IMS architecture
  • Determining whether it be possible to combine different service enablers in a blended service:
    • will we still have stove-pipes solutions in the IMS service layer?
  • Toon Norp, Business Consultant, Mobile Networks, TNO - Information & Communication Technology

Delivering Interactive Video Convergence based services

12:00
  • Assessing market potential for quadruple play
  • Bundling different content and service offering into single proposition
  • Examining the key constraints and advantages of cross-platform offers
  • Yann Bole-Feysot, Business Development Manager, Radvision Mobility and Service Provider Unit

Lunch

12.35

Developing blended mobile IP services that will meet customers’ home and mobile requirements

13:45
  • Examining the competitive market landscape for quadplay propositions and assessing how well placed mobile operators are to compete
  • Evaluating what customers want from convergent propositions
  • Examining the bundled service possibilities and assessing how to combine voice with TV and Internet services to create new innovative opportunities
  • Determining the key components of an initial convergent proposition
  • Driving take-up and usage of quadplay services
  • Jukka Helin, Director TV, Content & Digital Home, TeliaSonera

Evaluating how the evolution of web-video services is driving the paradigm shift of the TV ecosystem

14:15
  • Examining IPTV and Web-TV service trends from an R&D perspective
  • Evaluating key changes in the TV ecosystem and the impact this will have on the mobile TV value chain and on mobile TV service offerings
  • Examining different mobile TV scenarios for business modelling
  • TV Ecosystem 2012 - mapping the business
  • Matthias Fischer, Technology Manager Web & Media, Vodafone Group R&D, Germany

Afternoon refreshments and networking

14:45

Analysing media convergence for telecoms businesses: future scenarios for multimedia and video content

15:15
  • An overview on TV / Video Services in Italy
  • Examining innovation trends for the future of TV/multimedia services
  • Presenting some research activities on IP mediated TV/ multimedia services
  • Understanding how an open approach would benefit to deliver multimedia services in mobility and inside the home environment
  • Gianluca Zaffiro, Project Manager, Research & Trends, Telecom Italia Lab

Exploiting IMS services to enhance FMC propositions and drive profitability

15:45
  • Examining how IMS can enhance the FMC service and what initial services operators will bundle with voice
  • Determining whether a voice only FMC proposition is adequate to drive customer interest in the product
  • Exploiting video and value added proposition to drive customer interest
  • Andrea Ungheri, Service Delivery Manager, Service Layer Engineering TIM

Round Table Discussion: Evaluating the value to operators of enabling open APIs to drive service innovation and new opportunities

16:15
  • Discussing threats and benefi ts of enabling open APIs
  • Understanding to what extent open APIs will drive service creation and innovation
  • Assessing how open APIs will change the dynamics of competition for mobile operators
  • Discussing how to reassert control in an open service environment

End of conference day one

16:45

Day Two Wednesday 14th November

Registration & coffee

09:00

Opening remarks from the chair

09:30
  • Raymond Bouwman, Managing Director, Rabión Consultancy

Monetising New Opportunities In Peer to Peer Connectivity

Examining the opportunities and threats to operators of developing user generated content (UGC) strategies

09:45
  • Analysing successful examples of mobile based UGC services and evaluating its appeal among different segments
  • Assessing how much users are prepared to pay for UGC and what type of content is preferred
  • Understanding operators’ responsibilities and liabilities concerning UGC when determining whether it is a profi table strategy
  • John Spear, Director, SMT Consulting

Creating music communities and developing targeted mobile music marketing strategies for key segments

10:15
  • Understanding Wind’s positioning on mobile music
  • Examining Wind’s music on i-mode service offering
  • Exploiting mobile music as a tool for customer acquisition
  • Evaluating the revenue potential of different mobile music services
  • Fabrizio Bona, Chief Commercial Officer, Wind

Morning refreshments & networking

10:45

Developing mobile communities to drive the exchange of data rich information

11:15
  • Determining how operators can be instrumental in fostering a collaborative environment for consumers which drives the exchange of data rich information
  • Identifying key interest areas to develop communities around which also have revenue potential
  • Incorporating key features into mobile communities which will drive data exchange and revenues
  • Evaluating whether operators can manufacture communities which are as attractive to users as organic communities
  • Fabrizio Bona, Chief Commercial Officer, Wind
  • Jukka Helin, Director, TV, Content & Digital Home, Teliasonera
  • Antti Lihavainen, Project Manager, Elisa

Getting customers to spend more on messaging:
Swisscom case study of successful mobile IM

11:45
  • Defining the target market for mobile IM
  • Evaluating the key success factors when developing the value proposition for mobile IM
  • Examining how Swisscom positioned its mobile IM service alongside its other messaging services and developed a roadmap of compelling mobile IM services with Ogo
  • Examining Swisscom’s promotional strategy for its mobile IM service
  • Key learnings after two years of mobile IM in the market
  • Dr. Thomas Walke, Head of Voice & Messaging, Proposition, Product Marketing Swisscom Mobile AG

Recognising IM as a converged, enabling service for mobile IP

12:15
  • Evaluating why IM is the perfect converged service
  • Examining who is using IM and how
  • Examining the current landscape for mobile IM
  • Assessing how IM will evolve
  • Determining how to make money from IM
  • How to ensure service success
  • Allen Scott, General Manager, Neustar - Next Generation Messaging

Lunch

12:45

Mobile IP Revenue Maximisation Strategies

Evaluating presence as a key enabler: how can we define services that will increase usage and customer satisfaction?

14:00
  • Examining the strategic considerations when bundling presence with new applications:
    • using user research results to determine what will drive usage
    • examining realistic usage scenarios to meet future customer needs and enhance the user experience
    • added value for operators
  • Determining the optimum user interface design to make presence information easy to view and to drive usage
  • Examining the technical challenges of combining presence in a multimedia environment
  • Innovative service development for fi xed and mobile terminals
    • prototype example
  • Valerie Bauwens, Senior Ethnographer, User Adoption Lab, Swisscom
  • Emanuel Corthay, R&D Project Leader, Innovations, Swisscom

Maximising Third Party Revenue Streams

Monetising mobile search to increase third party revenues

14:45
  • Examining strategies to aid discovery of content by mobile browsers:
    • keyword bidding
    • site maps
    • search engine optimisation
  • Evaluating the effectiveness of different techniques to monetise mobile search
  • Examining evolving mobile search and advertising models and assessing the impact this will have on the role of the operator
  • Identifying an appropriate criteria and measuring the success of different of different search strategies
  • Steve Page, CEO, Mobile Commerce

Afternoon refreshments & networking

15:15

Harnessing the unique characteristics of mobile devices to develop innovative Mobile IP third party services

15:45
  • Moving away from emulating popular web based services to developing sophisticated and innovative mobile IP services:
    • evolving mobile devices into indispensable tools for multiple daily functions
  • Exploiting the key characteristics of mobile devices to launch innovative services:
    • using mobility to enhance other channels
    • Identity, authentication and payment services
    • assessing the critical impact of NFC
  • Sizing the business opportunity for supporting third party identity and authentification services
  • Determining fair and profi table commercial agreements with third parties to drive development of third party mobile IP services
  • Dave Birch, Director, Consult Hyperion

Examining innovative advertising opportunities in mobile IP services and forecasting which service will generate most advertising revenues

16:15
  • Determining which mobile IP services are able to support the greatest advertising opportunities
  • Assessing the level and type of advertising mobile users are most responsive to
  • Examining innovative advertising initiatives for mobile IP services:
    • mobile search
    • mobile TV
    • mobile gaming
    • mobile music
  • Dave Birch, Director, Consult Hyperion
  • Steve Page, CEO, Mobile Commerce

Closing remarks from the chair

16:35

End of conference day two

16:45