Welcome Introduction and Speed Networking
Speed Networking: An opportunity to get to know your peers before the start of the conference
09:10
Opening remarks from the chair
09:15
Kevin Carter, Managing Director, Profundus Consulting
Driving Mobile IP Service Innovation & Development
Determining your position in the value chain for different mobile IP services
09:30
Evaluating the short and long term impact value chain positioning will have on:
customer ownership
service revenues
customer QoE
Examining the revenue opportunities at different points in the value chain for delivering mobile IP services
Comparing the pros and cons of partnering, using white box solutions and in-house development for delivering key mobile IP
services
Assessing competitive threats in the market and determining your criteria for forming partnerships to drive forward specifi c services
Brian Seligmann, Senior Manager - Data Bearers, MTN – Innovation Centre
Developing cross industry partnerships to shape and drive your mobile IP strategy
10:00
Examining the mobile IP service value chain and determining the future strategic positioning of operators
Assessing the threat that Internet and media companies pose to operators and determining whether to partner or compete to protect mobile IP revenue streams
Determining the optimum number of partnerships to form to develop, manage and deliver different services
Determining what you want to achieve from different partnerships and negotiating revenue sharing agreements
Assessing the value of exclusive partnerships and assessing whether this strategy is fi nancially viable
Matthias Fischer, Technology Manager Web & Media, Vodafone Group R&D Germany
Brian Seligmann, Senior Manager : Data Bearers, MTN – Innovation Centre
John Spear, Director, SMT Consulting
Morning refreshments and networking
10.30
Assessing the key technical, commercial and fianancial considerations when developing your IM strategy
11:00
Examining different mobile IM business models and determining which type of services you plan to offer based on:
cost of implementation
scalability
service appeal
interoperability
Assessing the pros and cons of partnering with Internet based IM providers and allowing users to access their existing IM services
Examining developments towards overcoming commercial interoperability barriers for mobile IM:
developing an initial service which can work well in the current environment
Andy Pearson, Director of Product Strategy, OZ
Exploiting Blended Mobile IP Opportunities
Identifying key interoperability issues in the IMS service architecture and creating services from multi vendor infrastructure
11:30
Reviewing the IMS ecosystem and assessing which capabilities make up the IMS service layer
Analysing results from TNO’s IMS survey which identifies key interoperability concerns in the IMS ecosystem
Evaluating to what extent operators can provide IMS services with a multi-vendor IMS architecture
Determining whether it be possible to combine different service enablers in a blended service:
will we still have stove-pipes solutions in the IMS service layer?
Toon Norp, Business Consultant, Mobile Networks, TNO - Information & Communication Technology
Delivering Interactive Video Convergence based services
12:00
Assessing market potential for quadruple play
Bundling different content and service offering into single proposition
Examining the key constraints and advantages of cross-platform offers
Yann Bole-Feysot, Business Development Manager, Radvision Mobility and Service Provider Unit
Lunch
12.35
Developing blended mobile IP services that will meet customers’ home and mobile requirements
13:45
Examining the competitive market landscape for quadplay propositions and assessing how well placed mobile operators are to compete
Evaluating what customers want from convergent propositions
Examining the bundled service possibilities and assessing how to combine voice with TV and Internet services to create new innovative opportunities
Determining the key components of an initial convergent proposition
Driving take-up and usage of quadplay services
Jukka Helin, Director TV, Content & Digital Home, TeliaSonera
Evaluating how the evolution of web-video services is driving the paradigm shift of the TV ecosystem
14:15
Examining IPTV and Web-TV service trends from an R&D perspective
Evaluating key changes in the TV ecosystem and the impact this will have on the mobile TV value chain and on mobile TV service offerings
Examining different mobile TV scenarios for business modelling
TV Ecosystem 2012 - mapping the business
Matthias Fischer, Technology Manager Web & Media, Vodafone Group R&D, Germany
Afternoon refreshments and networking
14:45
Analysing media convergence for telecoms businesses: future scenarios for multimedia and video content
15:15
An overview on TV / Video Services in Italy
Examining innovation trends for the future of TV/multimedia services
Presenting some research activities on IP mediated TV/ multimedia services
Understanding how an open approach would benefit to deliver multimedia services in mobility and inside the home environment
Gianluca Zaffiro, Project Manager, Research & Trends, Telecom Italia Lab
Exploiting IMS services to enhance FMC propositions and drive profitability
15:45
Examining how IMS can enhance the FMC service and what initial services operators will bundle with voice
Determining whether a voice only FMC proposition is adequate to drive customer interest in the product
Exploiting video and value added proposition to drive customer interest
Andrea Ungheri, Service Delivery Manager, Service Layer Engineering TIM
Round Table Discussion: Evaluating the value to operators of enabling open APIs to drive service innovation and new opportunities
16:15
Discussing threats and benefi ts of enabling open APIs
Understanding to what extent open APIs will drive service creation and innovation
Assessing how open APIs will change the dynamics of competition for mobile operators
Discussing how to reassert control in an open service environment
Raymond Bouwman, Managing Director, Rabión Consultancy
Monetising New Opportunities In Peer to Peer Connectivity
Examining the opportunities and threats to operators of developing user generated content (UGC) strategies
09:45
Analysing successful examples of mobile based UGC services and evaluating its appeal among different segments
Assessing how much users are prepared to pay for UGC and what type of content is preferred
Understanding operators’ responsibilities and liabilities concerning UGC when determining whether it is a profi table strategy
John Spear, Director, SMT Consulting
Creating music communities and developing targeted mobile music marketing strategies for key segments
10:15
Understanding Wind’s positioning on mobile music
Examining Wind’s music on i-mode service offering
Exploiting mobile music as a tool for customer acquisition
Evaluating the revenue potential of different mobile music services
Fabrizio Bona, Chief Commercial Officer, Wind
Morning refreshments & networking
10:45
Developing mobile communities to drive the exchange of data rich information
11:15
Determining how operators can be instrumental in fostering a collaborative environment for consumers which drives the exchange of data rich information
Identifying key interest areas to develop communities around which also have revenue potential
Incorporating key features into mobile communities which will drive data exchange and revenues
Evaluating whether operators can manufacture communities which are as attractive to users as organic communities
Fabrizio Bona, Chief Commercial Officer, Wind
Jukka Helin, Director, TV, Content & Digital Home, Teliasonera
Antti Lihavainen, Project Manager, Elisa
Getting customers to spend more on messaging:
Swisscom case study of successful mobile IM
11:45
Defining the target market for mobile IM
Evaluating the key success factors when developing the value proposition for mobile IM
Examining how Swisscom positioned its mobile IM service alongside its other messaging services and developed a roadmap of compelling mobile IM services with Ogo
Examining Swisscom’s promotional strategy for its mobile IM service
Key learnings after two years of mobile IM in the market
Dr. Thomas Walke, Head of Voice & Messaging, Proposition, Product Marketing Swisscom Mobile AG
Recognising IM as a converged, enabling service for mobile IP
12:15
Evaluating why IM is the perfect converged service
Examining who is using IM and how
Examining the current landscape for mobile IM
Assessing how IM will evolve
Determining how to make money from IM
How to ensure service success
Allen Scott, General Manager, Neustar - Next Generation Messaging
Lunch
12:45
Mobile IP Revenue Maximisation Strategies
Evaluating presence as a key enabler: how can we define services that will increase usage and customer satisfaction?
14:00
Examining the strategic considerations when bundling presence with new applications:
using user research results to determine what will drive usage
examining realistic usage scenarios to meet future customer needs and enhance the user experience
added value for operators
Determining the optimum user interface design to make presence information easy to view and to drive usage
Examining the technical challenges of combining presence in a multimedia environment
Innovative service development for fi xed and mobile terminals
prototype example
Valerie Bauwens, Senior Ethnographer, User Adoption Lab, Swisscom