| Executive Summary | Page 3 |
| Check-list From The Last Report | Page 4 |
| Market Analysis | Page 6 |
| Benchmarked Suppliers | Page 10 |
| Supplier Profiles: | |
| Belgacom | Page 18 |
| BT | Page 31 |
| Deutsche Telekom | Page 45 |
| eircom | Page 67 |
| France Telecom | Page 81 |
| KPN | Page 105 |
| Portugal Telecom | Page 120 |
| Swisscom | Page 135 |
| TDC | Page 151 |
| Telecom Italia | Page 166 |
| Telefonica | Page 184 |
| Telekom Austria | Page 205 |
| Telenor | Page 220 |
| TeliaSonera | Page 240 |