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Telecoms in Latin America 2004

Mexico, Central America and the Caribbean

Published: June 2004

Each country has its own chapter and covers the following subjects.
  • Key Statistics
  • Market Overview
  • Regulatory Environment
  • Major Players
  • Infrastructure
  • Fixed network Services
  • Public Data
  • Internet
  • Broadband
  • E-services
  • Wireless Communications
  • Broadcasting
Executive briefing
  • Belize: The second smallest and most sparsely populated country in Central America, Belize was among the first Latin American countries to privatise its national telco in 1988, but gave the incumbent, Belize Telecommunications Ltd a 15-year monopoly concession until the end of 2002 for all phone services. The country is pressing ahead with the development and reform of its telecom sector. An independent regulatory authority was established in 1999 and the new Telecommunications Act 2002 paved the way for competition in the telecom market from January 1, 2003. International Telecommunications Ltd (Intelco) was the first competitor to enter the market with the launch of its GSM/GPRS-1900 network in October 2003.
  • Caribbean Countries: Small Island Nations: These countries include Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Bermuda, Cayman Islands, Dominica, Granada, Netherlands Antilles, St Kitts & Nevis, St Lucia, St Vincent & the Grenadines and Trinidad and Tobago. Caribbean countries are in the process of deregulating their telecom sectors, bringing an early end to Cable & Wireless’ decades of monopoly on each island, and awarding fixed and mobile concessions throughout the region. C&W has invested heavily in the Caribbean especially in mobile and Internet services, and with revenues rising and competition increasing, the region is showing great potential for investment. Many new players are entering the market such as Digicel, AT&T Wireless, and Oceanic.
  • Costa Rica: Served by a relatively modern and sophisticated telecommunications infrastructure, Costa Rica leads Central America in terms of Internet penetration, yet it is the least liberalised telecom market in Latin America. Through the state-owned Instituto Costarricense de Electricidad (ICE), the government holds a monopoly over the telecom and energy markets. However, January 2004 marked a significant step with the signing of the Central American Free Trade Agreement (CAFTA), which calls for the liberalisation of data networks and Internet services by January 2006, and cellular services by January 2007.
  • Cuba: Despite being one of the Latin American leaders in R&D, Cuba lags behind in fixed-line teledensity, and it occupies the very last place in cellular phone penetration, and the second last (after Haiti) in the number of Internet users. Mobile phones and Internet access are limited by cost, access restrictions, severe penalties and inadequate infrastructure. In September 2003, the government merged fixed-line operator Etecsa with mobile operators Cubacel and C-Com, creating a single telecom monopoly. Etecsa plans to install an additional 40,000 GSM lines before end-2004 as part of a project to bring mobile services to the wider population.
  • Dominican Republic: Although telecommunications is among the fastest growing and most competitive industry sectors in the Dominican Republic, barely 10.5% of the population have a fixed-line telephone in 2004. Mobile subscribers overtook fixed-lines in 2001, and now outnumber fixed-line customers by more than 2:1. Verizon Dominicana (ex Codetel), the former monopoly operator, is the dominant provider of local, domestic and international long-distance services, as well as mobile telephony and Internet access. The market for high-speed Internet is in its infancy and there is enormous potential for growth.
  • El Salvador: El Salvador’s telecom market is among the most liberalised in Central America. Since the sector was privatised and opened to competition in 1998, foreign operators and local companies have invested millions in infrastructure improvements. However, the country has experienced a couple of serious set backs due to Hurricane Mitch in 1998 and the devastating earthquakes of 2001. As a result, fixed-line teledensity is little more than 11%, while mobile telephony overtook fixed lines in 2002, reaching over 17% penetration by early 2004. Internet usage is growing steadily, although coverage is mostly concentrated in San Salvador and a few other cities. The government’s liberal approach has allowed a promising diversity of telecom services to develop.
  • Guatemala: With a high percentage of the population living in rural areas, the country’s fixed-line teledensity is at the low end of the scale for Latin America. Mobile telephony has been a fast growing market, helped along by one of the most liberal radio spectrum regulatory models in the world. Mobile phones overtook fixed lines in 2001, and now make up more than double the number of fixed-line customers. In late 2003, the two leading mobile companies Sercom and Comcel began to overlay their TDMA networks with GSM technology. Growth in the Internet market is hampered by widespread poverty, a linguistically and ethnically divided population, a small private sector, and inadequate education.
  • Haiti: Fixed line teledensity in Haiti is the lowest of all Latin American nations, while mobile penetration is the second lowest after Cuba. Political unrest and instability have had a severely negative impact on private investment, both domestic and foreign. The problems afflicting the telecom industry are likely to go unresolved until some peace and stability are achieved. Fixed-line services are provided by state-owned monopoly operator Teleco, which is inefficient and poorly managed. Private competition in the mobile market was introduced in 1999. Internet access is also open to competition. To supplement the shortage of fixed lines, mobile provider HaiTel has deployed Wireless Local Loop (WLL) fixed wireless services, and a number of ISPs provide international telephony through Voice over Internet Protocol (VoIP).
  • Honduras: The country has the 4th lowest fixed-line penetration in Latin America, after Haiti, Nicaragua and Paraguay. The government pledged to increase competition in the telecom industry prior to the full liberalisation scheduled for December 2005. In September 2003, it launched the ‘Telephony For All’ program, which aims to provide basic telephony services for all Hondurans. While fixed-line services are yet to be liberalised, value-added services and mobile telephony are open to competition. Efforts to privatise the state-owned monopoly provider Hondutel have so far failed. Millicom subsidiary Celtel held a monopoly over mobile services until April 2003, when a second mobile licence was awarded to Megatel. The Internet has been slow to develop because over half of the population live below the poverty line, and large areas of the country have no telephone connection at all.
  • Jamaica: The phased telecom liberalisation process in Jamaica ended in March 2003, in accordance with the agreement established in 1999 between Cable & Wireless Jamaica and the Jamaican Government. Since the process began, more than 300 telecom licences have been issued, although to date C&WJ remains the dominant player. The island has a fairly advanced telecom infrastructure containing a hybrid mix of wireless and wired technologies. The mobile market is served by three digital networks, which together served over 1.6 million subscribers by early 2004. A fourth mobile operator was licensed in March 2004. Both the mobile and Internet markets have experienced strong growth in the liberalised market.
  • Mexico: One of the region’s largest economies, Mexico is a rapidly growing market, but with a teledensity of only 15.7% there is a great potential for growth. Although the long-distance and local telephony sectors were liberalised in 1997 and 1998 respectively, there have been complaints that the market has remained a de facto monopoly. In late 2003, the government announced plans to give COFETEL greater regulatory powers to boost competition and settle years of dispute. Telmex controls 96% of the fixed-line network and its sister company, Telcel, controls 80% of the mobile market. Mexico is the #2 mobile market in Latin America behind Brazil, with a penetration rate of 28% at end-2003. Poverty and income inequality are two major barriers to faster Internet growth. Internet penetration is limited by low PC penetration and lack of fixed-line capacity. Nevertheless, the Internet market is the fastest growing segment in Mexico’s telecom sector.
  • Nicaragua: Although Nicaragua has the second lowest fixed-line teledensity in Latin America, 2003 and 2004 have brought big and promising changes to the country’s telecom market – two new companies, Enitel Movil and PCS Digital (América Móvil) launched GSM services in 2002 breaking the monopoly held by TCN BellSouth; the government completed the privatisation of the telecom market, selling its remaining 49% share in the incumbent fixed-line operator Enitel to América Móvil in January 2004; and the government announced that the fixed-line market will be opened to full competition in December 2004. Although increasing at a rapid rate, Internet uptake is restricted by the high level of illiteracy as well as the low number of available fixed lines.
  • Panama: In January 2003 Panama opened its telecom industry to full competition as scheduled, ending the monopoly enjoyed by Cable & Wireless Panamá. By May 2004, 19 concessions had been awarded for local fixed-line, 28 for domestic long-distance and 58 for international long-distance services. C&WP and BellSouth Panama have exclusive concessionary rights to cellular phone services until 2007. Panama’s telecom infrastructure is modern and reliable, and is serviced by five global submarine fibre optic cables that cross from ocean to ocean through the Panama Canal creating new opportunities for telecom, Internet and e-commerce ventures.
  • Puerto Rico: In terms of both fixed-line and mobile penetration, Puerto Rico is among the leading countries in Latin America. The mobile market has seen the fastest growth in subscribers as well as the number of companies entering the local market. Since the Puerto Rico Telecommunications Act of September 1996, the government-owned Puerto Rico Telephone Company has been privatised and more than 250 telecommunications companies have commenced operations on the island including AT&T, Cingular, Centennial, Sprint and Telefónica de España. Puerto Rico has one of the highest number of Internet users per capita in Latin America and the Caribbean. Over a quarter of the population has access to the Internet, including most sectors of society.
Table of contents

See this documents 'Table of Contents' for more details.

 
1.EXECUTIVE SUMMARY 
1.1Key Highlights 
2.BELIZE 
2.1Key statistics 
2.2Telecommunications market 
2.2.1Overview of Belize’s telecom market 
2.3Regulatory environment 
2.3.1Background 
2.3.2Regulatory authority 
2.3.3Belize Telecommunications Act 2002 
2.4Fixed network operators 
2.4.1Belize Telecommunications Ltd (BTL) 
2.4.2Fixed wireless operators 
2.5Telecommunications infrastructure 
2.5.1National telecom network 
2.5.2International infrastructure 
2.6Internet market 
2.6.1Overview of the Internet 
2.6.2ISP market 
2.7Broadband market 
2.7.1DSL 
2.7.2Wireless broadband 
2.8Content and E-services 
2.8.1E-commerce 
2.9Mobile communications 
2.9.1Overview of Belize’s mobile market 
2.9.2Major mobile operators 
2.10Broadcasting 
2.10.1Overview 
2.10.2Free-to-air TV 
2.10.3Cable TV 
3.CARIBBEAN COUNTRIES – SMALL ISLAND NATIONS 
3.1Telecommunications market 
3.1.1Overview 
3.2Regulatory environment 
3.2.1Eastern Caribbean Telecommunications Authority (ECTEL) 
3.3Major players in the market 
3.3.1Cable & Wireless West Indies 
3.3.2Centennial Communications 
3.4Telecommunications infrastructure 
3.4.1International 
3.5Country overviews 
3.5.1Introduction 
3.5.2Anguilla 
3.5.3Antigua & Barbuda 
3.5.4Aruba 
3.5.5Bahamas 
3.5.6Barbados 
3.5.7Bermuda 
3.5.8Cayman Islands 
3.5.9Dominica 
3.5.10Grenada 
3.5.11Netherlands Antilles 
3.5.12St Kitts & Nevis 
3.5.13St Lucia 
3.5.14St Vincent & Grenadines 
3.5.15Trinidad and Tobago 
3.6Internet market 
3.6.1Overview of the Internet markets 
3.7Mobile communications 
3.7.1Overview of mobile markets 
3.7.2Major mobile operators 
3.7.3Satellite mobile 
4.COSTA RICA 
4.1Key statistics 
4.2Telecommunications market 
4.2.1Overview of Costa Rica’s telecom market 
4.3Regulatory environment 
4.3.1Background 
4.3.2Regulatory authority 
4.3.3Telecom sector liberalisation 
4.4Fixed network operators in Costa Rica 
4.4.1Instituto Costarricense de Electricidad (ICE) 
4.5Telecommunications infrastructure 
4.5.1National telecom network 
4.5.2International 
4.6Data market 
4.6.1Data infrastructure 
4.6.2Intellicom and Tricom 
4.6.3VSAT networks 
4.7Internet market 
4.7.1Overview of the Internet in Costa Rica 
4.7.2Costa Rica’s ISP market 
4.8Broadband in Costa Rica 
4.8.1Market overview 
4.8.2Wireless broadband 
4.9Mobile communications 
4.9.1Overview of Costa Rica’s mobile market 
4.10Broadcasting market 
4.10.1Free-to-air TV 
4.10.2Cable TV 
4.10.3Satellite TV 
5.CUBA 
5.1Key statistics 
5.2Telecommunications market 
5.2.1Overview of Cuba’s telecom market 
5.3Regulatory environment 
5.3.1Background 
5.3.2Regulatory authority 
5.3.3Privatisation 
5.4Fixed network operators in Cuba 
5.4.1Empresa de Telecomunicaciones del Cuba SA (Etecsa) 
5.5Telecommunications infrastructure 
5.5.1National telecom network 
5.6Internet market 
5.6.1Overview of the Internet in Cuba 
5.7Content and E-services 
5.7.1E-commerce 
5.8Wireless communications 
5.8.1Overview of Cuba’s mobile market 
5.8.2Major mobile operators 
5.9Broadcasting 
5.9.1Television and radio broadcasting in Cuba 
6.DOMINICAN REPUBLIC 
6.1Key statistics 
6.2Telecommunications market 
6.2.1Overview of the Dominican Republic’s telecom market 
6.3Regulatory environment 
6.3.1Background 
6.3.2Regulatory authority 
6.3.3Telecom sector liberalisation in the Dominican Republic 
6.4Fixed network operators 
6.4.1Overview of operators 
6.4.2Verizon Dominicana (formerly Codetel) 
6.4.3Tricom 
6.4.4Centennial Dominicana 
6.4.5Turitel SA 
6.4.6Economitel 
6.5Telecommunications infrastructure 
6.5.1National telecom network 
6.5.2International infrastructure 
6.6Data market 
6.6.1Data infrastructure 
6.7Internet market 
6.7.1Overview of the Internet in the Dominican Republic 
6.7.2Internet access locations 
6.7.3ISP Market 
6.8Broadband 
6.8.1Market overview 
6.8.2Cable modems 
6.8.3ADSL 
6.8.4Wireless broadband 
6.9Content and e-services 
6.10Wireless communications 
6.10.1Overview of the Dominican Republic’s mobile market 
6.10.2Major mobile operators 
6.10.3Mobile voice services 
6.11Broadcasting market 
6.11.1Free-to-air TV 
6.11.2Digital terrestrial TV 
6.11.3Cable TV 
6.11.4Interactive TV 
7.EL SALVADOR 
7.1Key statistics 
7.2Telecommunications market 
7.2.1Overview of El Salvador’s telecom market 
7.3Regulatory environment 
7.3.1Telecommunications law 
7.3.2Regulatory authority 
7.3.3Privatisation of Antel 
7.3.4Telecom sector liberalisation 
7.4Fixed network operators 
7.4.1Overview 
7.4.2CTE Telecom 
7.4.3Telefónica Móviles El Salvador 
7.5Telecommunications infrastructure 
7.5.1National telecom network 
7.5.2International infrastructure 
7.5.3Infrastructure developments 
7.6Data communications 
7.6.1Overview 
7.7Internet market 
7.7.1Overview of the Internet in El Salvador 
7.7.2Internet access locations 
7.7.3El Salvador’s ISP market 
7.8Broadband market 
7.8.1Overview 
7.9Mobile communications 
7.9.1Overview of El Salvador’s mobile market 
7.9.2Major mobile operators 
7.10Broadcasting 
7.10.1Free-to-air TV 
7.10.2Cable TV 
8.GUATEMALA 
8.1Key statistics 
8.2Telecommunications market 
8.2.1Overview of Guatemala’s telecom market 
8.3Regulatory environment 
8.3.1History 
8.3.2Regulatory authority 
8.3.3Telecom sector liberalisation in Guatemala 
8.3.4Privatisation of Guatel/Telgua 
8.3.5Interconnection 
8.3.6Foreign investments 
8.4Fixed network operators 
8.4.1Overview of operators 
8.4.2Telgua 
8.4.3Telefónica Guatemala 
8.4.4Guatel 
8.5Telecommunications infrastructure 
8.5.1National telecom network 
8.5.2International infrastructure 
8.5.3Infrastructure developments 
8.6Data market 
8.6.1Data infrastructure 
8.7Internet market 
8.7.1Overview of the Internet in Guatemala 
8.7.2Guatemala’s ISP market 
8.8Broadband 
8.8.1Market overview 
8.9Content and e-services 
8.10Wireless communications 
8.10.1Overview of Guatemala’s mobile market 
8.10.2Regulatory issues 
8.10.3Mobile technologies 
8.10.4Major mobile operators 
8.10.5Mobile voice services in Guatemala 
8.10.6Mobile data services 
8.11Guatemala’s broadcasting market 
8.11.1Free-to-air TV 
8.11.2Cable TV and pay TV 
8.11.3Satellite TV 
9.HAITI 
9.1Key statistics 
9.2Telecommunications market 
9.2.1Overview of Haiti’s telecom market 
9.3Regulatory environment 
9.3.1Regulatory authority 
9.3.2Telecom sector liberalisation in Haiti 
9.3.3Privatisation 
9.4Major fixed network operators in Haiti 
9.4.1Telecommunications D’Haiti (Teleco) 
9.5Telecommunications infrastructure 
9.5.1National telecom network 
9.5.2International infrastructure 
9.6Internet market 
9.6.1Overview of the Internet in Haiti 
9.6.2Internet initiatives 
9.6.3ISP market 
9.7Content and e-services 
9.7.1E-commerce 
9.8Wireless communications 
9.8.1Overview of Haiti’s mobile market 
9.8.2Major mobile operators 
9.9Broadcasting market 
9.9.1TV broadcasting in Haiti 
10.HONDURAS 
10.1Key statistics 
10.2Telecommunications market 
10.2.1Overview of Honduran telecom market 
10.3Regulatory environment 
10.3.1Regulatory authority 
10.3.2Privatisation 
10.3.3Foreign investment 
10.3.4Telecom sector liberalisation in Honduras 
10.3.5‘Telephony For All’ program 
10.4Fixed network operators in Honduras 
10.4.1Empresa Hondureña de Telecomunicaciones (Hondutel) 
10.5Telecommunications infrastructure 
10.5.1National telecom network 
10.5.2International 
10.5.3Infrastructure developments 
10.6Data market 
10.6.1Data infrastructure 
10.7Internet market 
10.7.1Overview of the Internet in Honduras 
10.7.2Internet access locations 
10.7.3Honduran ISP market 
10.8Content and e-services 
10.8.1E-commerce 
10.9Broadband in Honduras 
10.10Mobile communications 
10.10.1Overview of the Honduran mobile market 
10.10.2Major mobile operators 
10.11Broadcasting in Honduras 
10.11.1Free to air TV 
10.11.2Pay TV 
10.11.3Cable TV 
10.11.4Satellite TV 
11.JAMAICA 
11.1Key statistics 
11.2Telecommunications market 
11.2.1Overview of Jamaica’s telecom market 
11.3Regulatory environment 
11.3.1Background 
11.3.2Telecommunications Act 2000 
11.3.3Regulatory authorities 
11.3.4Liberalisation process 
11.4Fixed network operators 
11.4.1Cable & Wireless Jamaica Ltd 
11.4.2Fixed wireless operators 
11.5Telecommunications infrastructure 
11.5.1National telecom network 
11.5.2International infrastructure 
11.6Internet market 
11.6.1Overview of the Internet in Jamaica 
11.6.2Internet access locations 
11.6.3ISP market 
11.7Content and E-services 
11.7.1E-commerce 
11.7.2E-government 
11.8Mobile communications 
11.8.1Overview of Jamaica’s mobile market 
11.8.2Major mobile operators 
11.9Jamaica’s broadcasting market 
11.9.1Overview 
11.9.2Free-to-air TV 
11.9.3Cable TV and Pay TV 
12.MEXICO 
12.1Key statistics 
12.2Telecommunications market 
12.2.1Overview of Mexico’s telecom market 
12.2.2Market analysis – 2003 
12.3Regulatory environment 
12.3.1Background 
12.3.2Regulatory authorities 
12.3.3Telecom sector liberalisation in Mexico 
12.3.4Privatisation of Telmex 
12.3.5Interconnect 
12.3.6Settlement rates 
12.4Fixed network operators 
12.4.1Market overview 
12.4.2Teléfonos de México (Telmex) 
12.4.3Avantel 
12.4.4Alestra 
12.4.5Axtel 
12.4.6Maxcom Telecomunicaciones (formerly Amaritel) 
12.4.7Marcatel 
12.4.8Iusatel 
12.4.9Operadora Protel 
12.4.10Megacable Comunicaciones 
12.4.11Miditel (suspended) 
12.5Telecommunications infrastructure 
12.5.1National telecom network 
12.5.2International infrastructure 
12.5.3Infrastructure developments 
12.6Data market 
12.6.1Data infrastructure 
12.7Internet market 
12.7.1Overview of the Internet in Mexico 
12.7.2Mexico’s ISP market 
12.8Broadband in Mexico 
12.8.1Market overview 
12.8.2Cable modems 
12.8.3Internet TV 
12.8.4ADSL 
12.8.5Wireless broadband 
12.9Content and e-services 
12.9.1E-commerce 
12.10Mobile communications 
12.10.1Overview of Mexico’s mobile market 
12.10.2Regulatory issues 
12.10.3Mobile technologies 
12.10.4Major mobile operators 
12.10.5Mobile voice services in Mexico 
12.10.6Mobile data services 
12.10.7Mobile applications 
12.10.8Trunk mobile radio 
12.11Mexico’s broadcasting market 
12.11.1Overview 
12.11.2Regulatory environment 
12.11.3Free-to-air TV 
12.11.4Digital Terrestrial TV 
12.11.5Cable TV and pay TV 
12.11.6Satellite TV 
12.11.7Interactive TV 
13.NICARAGUA 
13.1Key statistics 
13.2Telecommunications market 
13.2.1Overview of Nicaragua’s telecom market 
13.3Regulatory environment 
13.3.1Background 
13.3.2Regulatory authority 
13.3.3Privatisation 
13.3.4Telecom sector liberalisation in Nicaragua 
13.4Fixed network operators in Nicaragua 
13.4.1Empresa Nicaragüense de Telecomunicaciones (Enitel) 
13.5Telecommunications infrastructure 
13.5.1National telecom network 
13.5.2International 
13.6Data market 
13.6.1Data infrastructure 
13.7Internet market 
13.7.1Overview of the Internet in Nicaragua 
13.7.2ISP market 
13.8Broadband in Nicaragua 
13.8.1Market overview 
13.9Wireless communications 
13.9.1Overview of Nicaragua’s mobile market 
13.9.2Major mobile operators 
13.9.3Satellite mobile 
13.10Broadcasting market 
13.10.1TV broadcasting in Nicaragua 
13.10.2Free-to-air TV 
13.10.3Cable TV 
13.10.4Satellite TV 
14.PANAMA 
14.1Key statistics 
14.2Telecommunications market 
14.2.1Overview of Panama’s telecom market 
14.3Regulatory environment 
14.3.1Regulatory authority 
14.3.2Privatisation of INTEL 
14.3.3Telecom sector liberalisation 
14.3.4Number portability 
14.4Fixed network operators in Panama 
14.4.1Cable & Wireless Panamá 
14.4.2Telecarrier Inc 
14.4.3Galaxy Communications Corp (ClaroCOM) 
14.4.4Optynex 
14.5Telecommunications infrastructure 
14.5.1National telecom network 
14.5.2International infrastructure 
14.5.3Infrastructure developments 
14.6Data market 
14.6.1Data infrastructure 
14.7Internet market 
14.7.1Overview of the Internet in Panama 
14.7.2Panama’s ISP market 
14.8Broadband 
14.8.1Market overview 
14.8.2ADSL 
14.8.3Cable modems 
14.8.4Wireless broadband 
14.9Content and e-services 
14.9.1E-commerce 
14.10Wireless communications 
14.10.1Overview of Panama’s mobile market 
14.10.2Major mobile operators 
14.11Panama’s broadcasting market 
14.11.1Free-to-air TV 
14.11.2Cable TV 
14.11.3Satellite TV 
15.PUERTO RICO 
15.1Key statistics 
15.2Telecommunications market 
15.2.1Overview of Puerto Rico’s telecom market 
15.3Regulatory environment 
15.3.1Background 
15.3.2Regulatory authority 
15.3.3Number portability 
15.3.4Privatisation of PRTC 
15.4Fixed network operators in Puerto Rico 
15.4.1Introduction 
15.4.2Telecomunicaciones de Puerto Rico Inc (TELPRI) 
15.4.3Centennial de Puerto Rico (CPR) 
15.4.4Telefónica Larga Distancia de Puerto Rico (TDL) 
15.4.5AT&T Puerto Rico 
15.5Telecommunications infrastructure 
15.5.1National telecom network 
15.5.2International infrastructure 
15.6Internet 
15.6.1Overview of the Internet in Puerto Rico 
15.6.2Profile of Internet users 
15.6.3ISP market 
15.7Broadband market 
15.7.1Overview 
15.7.2ADSL 
15.7.3Cable modems 
15.7.4Wireless broadband 
15.8Content and e-services 
15.8.1E-commerce 
15.9Wireless communications 
15.9.1Overview of Puerto Rico’s mobile market 
15.9.2Major mobile operators 
15.9.3Mobile voice services 
15.9.4Mobile data services 
15.10Broadcasting market 
15.10.1Free-to-air TV 
15.10.2Cable TV 
15.10.3Satellite TV 
16.GLOSSARY OF ABBREVIATIONS 
Exhibit 1 – Individual telecom licences granted in Grenada – 2001 - 2003 
Exhibit 2 – Mobile networks – March 2004 
Exhibit 3 – Major submarine cable networks connecting Costa Rica 
Exhibit 4 – Companies offering Internet services in Cuba – 2003 
Exhibit 5 – VHF and UHF television stations – 2003 
Exhibit 6 – Major submarine cable networks connecting El Salvador 
Exhibit 7 – Major submarine cable networks connecting Honduras 
Exhibit 8 – Licences issued by December 2003 
Exhibit 9 – Local licence holders – February 2004 
Exhibit 10 – Long-distance licence holders – March 2004 
Exhibit 11 – Major submarine cable networks 
Exhibit 12 – Major ISPs in Mexico 
Exhibit 13 – Mobile telephone regions 
Exhibit 14 – Licences and market share of mobile operators – 2003 
Exhibit 15 – Telefónica acquisitions: Bajacel, Movitel, Norcel, Cedetel and Pegaso 
Exhibit 16 – Major submarine cable networks connecting Nicaragua 


Table 1 – Country statistics Belize – 2002 
Table 2 – Telecom revenue and investment statistics – 2002 
Table 3 – Telephone network statistics – March 2003 
Table 4 – Internet provider statistics – 2002 
Table 5 – Internet user statistics – 2002 
Table 6 – Mobile statistics – March 2003 
Table 7 – National telecommunications authorities 
Table 8 – Fixed lines in service - 1995 - 2002 
Table 9 – Internet users – 1996 - 2002 
Table 10 – Internet host computers – 1996 - 2002 
Table 11 – Mobile subscribers - 1995 - 2003 
Table 12 – Population and GDP of selected Caribbean countries – 2002 
Table 13 – Fixed lines in service (selected countries) - 2002 
Table 14 – Fixed lines in service (selected countries) - 2001 
Table 15 – Internet users in Caribbean small island nations - 2001 - 2002 
Table 16 – Mobile subscribers in Caribbean small island nations - 2002 
Table 17 – Caribbean cellular/PCS subscribers – 1996 - 2006 
Table 18 – Country statistics Costa Rica – 2003 
Table 19 – Telecom revenue and investment statistics – 2002 
Table 20 – Telephone network statistics – 2002 
Table 21 – Internet provider statistics – 2003 
Table 22 – Internet user statistics – 2003 
Table 23 – Mobile statistics – 2003 
Table 24 – National telecommunications authorities 
Table 25 – Fixed lines in service and teledensity – 1996 - 2002 
Table 26 – Public payphones – 1998 - 2003 
Table 27 – Internet users – 1997 - 2003 
Table 28 – Internet penetration – 2002 - 2003 
Table 29 – Internet host computers – 1993 - 2003 
Table 30 – Cable modems – 1999 - 2002 
Table 31 – Mobile subscribers and penetration - 1998 - 2003 
Table 32 – Country statistics Cuba – 2002 
Table 33 – Telephone network statistics – 2003 
Table 34 – Internet provider statistics – 2003 
Table 35 – Internet user statistics – 2001 
Table 36 – Mobile statistics – 2002 
Table 37 – National telecommunications authorities 
Table 38 – Fixed lines in service – 1995 - 2003 
Table 39 – Internet users – 1996 - 2001 
Table 40 – Internet host computers – 1996 - 2003 
Table 41 – Mobile subscribers – 1995 - 2002 
Table 42 – Country statistics Dominican Republic – 2003 
Table 43 – Telephone network statistics – March 2004 
Table 44 – Internet provider statistics – 2003 
Table 45 – Internet user statistics – 2003 
Table 46 – Mobile statistics – March 2004 
Table 47 – National telecommunications authorities 
Table 48 – Verizon Dominicana access lines in service – 1996 - 2003 
Table 49 – Tricom fixed lines in service – 1998 - 2004 
Table 50 – Fixed lines in service and teledensity - 1996 - 2004 
Table 51 – Public phones - 1996 - 2004 
Table 52 – WLL lines in service – 1999 - 2004 
Table 53 – Data service subscribers – 2001 - 2003 
Table 54 – Internet users and user penetration - 1998 - 2003 
Table 55 – Internet subscribers and subscriber penetration – 1996 - 2004 
Table 56 – Internet host computers - 1994 - 2003 
Table 57 – ADSL subscribers - March 2004 
Table 58 – Mobile subscribers by operator - 2003 
Table 59 – Mobile market share - 2003 
Table 60 – Mobile subscribers and penetration - 1996 - 2004 
Table 61 – Analogue/digital proportion - 2001 - 2004 
Table 62 – Verizon Dominicana mobile customers – 1996 - 2003 
Table 63 – Orange Dominicana mobile customers – 2000 - 2003 
Table 64 – Tricom cellular subscribers – 1998 - 2004 
Table 65 – Postpaid/prepaid proportion - 2001 - 2004 
Table 66 – TCN Dominicana overview – 2001 - 2003 
Table 67 – Country statistics El Salvador – 2003 
Table 68 – Telecom revenue and investment statistics – 2002 
Table 69 – Telephone network statistics – 2003 
Table 70 – Internet provider statistics – 2003 
Table 71 – Internet user statistics – 2003 
Table 72 – Mobile statistics – 2003 
Table 73 – National telecommunications authorities 
Table 74 – Fixed lines in service – 1996 - 2003 
Table 75 – Public payphones – 1998 - 2003 
Table 76 – Internet users and user penetration - 1996 - 2003 
Table 77 – Internet subscribers and subscriber penetration – 2000 - 2003 
Table 78 – Internet host computers - 1995 - 2003 
Table 79 – Mobile subscribers by operator – 2003 
Table 80 – Mobile subscribers – 1995 - 2003 
Table 81 – Mobile operators’ market share – 2003 
Table 82 – Postpaid/prepaid proportion - 2002 - 2003 
Table 83 – Telemóvil subscribers – 1996 - 2004 
Table 84 – Telefónica de El Salvador subscribers – 1999 - 2003 
Table 85 – Country statistics Guatemala – 2003 
Table 86 – Telecom revenue and investment statistics – 2002 
Table 87 – Telephone network statistics – 2002 
Table 88 – Internet provider statistics – 2003 
Table 89 – Internet user statistics – 2002 
Table 90 – Mobile statistics – September 2003 
Table 91 – National telecommunications authorities 
Table 92 – Fixed lines in service by operator – 2002 
Table 93 – Telgua fixed lines in service – 2000 - 2004 
Table 94 – Fixed lines in service – 1995 - 2002 
Table 95 – Internet users - 1996 - 2002 
Table 96 – Internet host computers - 1996 - 2003 
Table 97 – Mobile subscribers by operator - 2003 
Table 98 – Mobile subscribers - 1996 - 2003 
Table 99 – Operator market share - 2003 
Table 100 – Comcel operating statistics – 2000 - 2004 
Table 101 – Sercom operating statistics – 2000 - 2004 
Table 102 – BellSouth Guatemala operating statistics – 2000 - 2003 
Table 103 – Movistar operating statistics – 2000 - 2004 
Table 104 – Prepaid subscribers – December 2002 
Table 105 – Country statistics Haiti – 2002 
Table 106 – Telephone network statistics – 2002 
Table 107 – Internet provider statistics – 2003 
Table 108 – Internet user statistics – 2002 
Table 109 – Mobile statistics – 2002 
Table 110 – National telecommunications authorities 
Table 111 – Country statistics Honduras – 2003 
Table 112 – Telecom revenue and investment statistics – 2002 
Table 113 – Telephone network statistics – 2003 
Table 114 – Internet provider statistics – 2003 
Table 115 – Internet user statistics – 2002 
Table 116 – Mobile statistics – March 2004 
Table 117 – National telecommunications authorities 
Table 118 – Number of operators – April 2004 
Table 119 – Fixed lines in service teledensity - 1995 - 2003 
Table 120 – Public telephones - 1996 - 2003 
Table 121 – Internet users and penetration – 1996 - 2002 
Table 122 – Internet host computers - 1997 - 2003 
Table 123 – Mobile subscribers and penetration - 1996 - 2004 
Table 124 – Prepaid/postpaid proportion - 1996 - 2003 
Table 125 – Country statistics Jamaica– 2002 
Table 126 – Telephone network statistics – 2002 
Table 127 – Internet provider statistics – 2003 
Table 128 – Internet user statistics – April 2003 
Table 129 – Mobile statistics – 2003 
Table 130 – National telecommunications authorities 
Table 131 – Fixed-lines in service - 1995 - 2002 
Table 132 – Internet users - 1995 - 2003 
Table 133 – Internet host computers - 1995 - 2002 
Table 134 – Mobile subscribers by operator – 2003 
Table 135 – Mobile subscribers - 1999 - 2003 
Table 136 – Country statistics Mexico – 2003 
Table 137 – Telecom revenue and investment statistics – 2003 
Table 138 – Telephone network statistics – 2003 
Table 139 – Internet provider statistics – 2003 
Table 140 – Internet user statistics – 2003 
Table 141 – Broadband statistics – June 2003 
Table 142 – Mobile statistics – 2003 
Table 143 – National telecommunications authorities 
Table 144 – Telmex lines in service - 1997 - 2004 
Table 145 – Alestra lines in service - 1998 - 2003 
Table 146 – Maxcom lines in service - 2001 - 2003 
Table 147 – Fixed lines in service – 1996 - 2003 
Table 148 – Internet users and penetration - 1996 - 2003 
Table 149 – Access technologies - 2002 - 2003 
Table 150 – Internet services revenue - 2001 - 2003 
Table 151 – Internet host computers - 1996 - 2003 
Table 152 – Prodigy Internet subscribers - 1997 - 2003 
Table 153 – E-commerce revenue - 2000 - 2003 
Table 154 – Mobile subscribers – 1996 - 2003 
Table 155 – Mobile subscribers by operator – 2003 
Table 156 – Mobile penetration by region - 2002 - 2003 
Table 157 – Telcel subscribers – 1998 - 2004 
Table 158 – Telefónica Móviles subscribers – 2001 - 2004 
Table 159 – Iusacell subscribers – 1998 - 2003 
Table 160 – Unefon subscribers – 2000 - 2003 
Table 161 – Prepaid and post paid subscribers – 1996 - 2003 
Table 162 – Trunking subscribers – 1998 - 2003 
Table 163 – Pay TV subscribers – 1994 - 2003 
Table 164 – Pay TV penetration - 1996 - 2003 
Table 165 – Cablevisión subscribers - 2000 - 2004 
Table 166 – Cablemás subscribers - 1999 - 2003 
Table 167 – Sky DTH subscribers - 1999 - 2003 
Table 168 – Country statistics Nicaragua – 2003 
Table 169 – Telecom revenue and investment statistics – 2002 
Table 170 – Telephone network statistics – 2003 
Table 171 – Internet provider statistics – 2003 
Table 172 – Internet user statistics – 2002 
Table 173 – Mobile statistics – 2003 
Table 174 – National telecommunications authorities 
Table 175 – Fixed lines in service - 1995 - 2003 
Table 176 – Public telephones – 1997 - 2002 
Table 177 – Internet users - 1997 - 2002 
Table 178 – Internet subscribers - 2002 - 2003 
Table 179 – Internet host computers - 1997 - 2003 
Table 180 – Mobile subscribers by operator - 2003 
Table 181 – Mobile subscribers - 1998 - 2003 
Table 182 – TCN BellSouth subscribers - 1999 - 2003 
Table 183 – Enitel Movil subscribers - 2002 - 2004 
Table 184 – PCS Digital subscribers - 2002 - 2003 
Table 185 – Country statistics Panama – 2003 
Table 186 – Telephone network statistics – 2003 
Table 187 – Internet provider statistics – 2003 
Table 188 – Internet user statistics – 2003 
Table 189 – Mobile statistics – 2003 
Table 190 – National telecommunications authorities 
Table 191 – Number of telecom concessions - May 2004 
Table 192 – Fixed lines in service - 1998 - 2003 
Table 193 – Public telephones - 1998 - 2003 
Table 194 – Internet users and user penetration - 1995 - 2003 
Table 195 – Internet subscribers and subscriber penetration - 1998 - 2003 
Table 196 – Internet host computers - 1995 - 2003 
Table 197 – Mobile subscribers by operator - 2003 
Table 198 – Mobile subscribers and penetration - 1997 - 2003 
Table 199 – Postpaid/prepaid proportion - 1998 - 2003 
Table 200 – Country statistics Puerto Rico – 2002 
Table 201 – Telephone network statistics – 2001 
Table 202 – Internet provider statistics – 2002 
Table 203 – Internet user statistics – 2002 
Table 204 – Mobile statistics – September 2003 
Table 205 – National telecommunications authorities 
Table 206 – Fixed lines in service - 1996 - 2001 
Table 207 – Internet users - 1996 - 2002 
Table 208 – Internet host computers - 1994 - 2002 
Table 209 – Mobile subscribers by operator - September 2003 
Table 210 – Operators market share – 2002 - 2003 
Table 211 – Mobile subscribers – 1996 - 2003 
Table 212 – MoviStar subscribers - 2000 - 2003