Informa Telecoms & Media Shop - Minimising Mobile Churn
 

Minimising Mobile Churn

Developing Strategies for Customer Satisfaction , Loyalty and Retention

Published: September 2006

Authors

Ezequiel Dominguez, Analyst
Ezequiel Dominguez, with over three years’ experience in telecoms research, is currently Business Research Executive at Informa Telecoms & Media, specializing in report writing and conference producing. Ezequiel holds a Diploma in Telecommunications Law from the University of London and previously worked as a legal consultant at the National Telecommunications and Post Commission in Greece (EETT) where he was the author of ‘Evaluation Study of the current Spectrum Pricing Policy of EETT’.