Managed Services: New Strategies for Outsourcing, Network Sharing, Hosting & Consultancy: 2nd edition

Worldwide market Analysis, Strategic Outlook & Forecasts

Published: August 2008

In the last two years there has been a dramatic growth in the number and scale of managed services contracts in the telecoms domain. During this period many of the large global operators, including Vodafone, have shown their willingness to outsource significant portions of what was once considered a core business function i.e. network operations.

This edition analyses the strategic options for players in the managed services market, looking at the global trends in fully-outsourced network operations, assisted operations and hosted services solutions.

Key Coverage

Identifies the key issues that need to be addressed by operators and provides guidelines for managed services contracts Illustrates the savings that can be made by operators

Provides advice on who to partner with and how to manage the transition.

Outlines operator benefits and business case for outsourcing network operations and services hosting.

Competitive strategic analysis of leading players including:

Market Data

Global analysis and 5 year forecasts to 2013

Focused analysis of managed services for telecoms operators

Broad range of case studies identifying what works and what does not

Comprehensive profiles of major managed service providers and market share

Forecasts

Market sector

Network-led
Services-led
Consultancy-led

Region

N America
L America
Asia Pacific
Europe
Africa/Middle East

Key Issues Addressed

What are the underlying drivers of growth in the managed services market for telecoms operators?
How quickly will this market grow, and why?
Where is the growth coming from, and why?
Who are the key players in this market? What strategies are they adopting to exploit it?
What are the opportunities for operators and vendors in this market?
Which operators are most likely to adopt this strategy, and why?
What are the risks of adopting this strategy - for operators and for vendors?
How can those risks be avoided or minimised?
What are the implications for telecoms operator business models and the relationship with vendors?
What specific savings can operators make?
What is the best strategy for negotiating or managing a managed services contract?

Countries / Sectors / Companies Covered

Key player profiles:
Network specialists

Ericsson
NSN
Alcatel Lucent
Nortel
Motorola
Huawei

Service providers

Brightpoint
Buongiorno
Zed
United Internet

Consultants

Accenture
Cap Gemini
IBM

Who should read this report

outsourcing networks and identify new business opportunities and assess possible industry partnerships.

Service Providers
Assess the opportunities and challenges of various technology options for outsourcing network operations and service hosting. Understand the current industry; learn strategic approaches to the industry, and its market drivers.

Network Vendors
Evaluate all available outsourcings to determine market potential and learn how to drive down the cost of components for mass market integration.